Fuse AI · AI in the ResalePortal

Your margin is leaking away.
Often exactly where
you're not looking.

Want to be the first to know what's coming?

Questions in plain language

No dashboard, no report, no export. You ask your question and get an answer straight away.

Through the tool you already use

Connect your own Copilot, ChatGPT or Claude, or work directly in the portal. No extra system.

The silent margin leak

AI in the ResalePortal for ICT resellers, MSPs and telecom companies.

ICT resellers, MSPs and telecom companies are growing fast. But between the supplier invoice and the customer invoice sits a chain of integrations, checks and changes. As you grow, that chain costs more and more time and more and more margin.

A large part of that time goes into something small. A question about an invoice or a customer configuration, and you don't immediately know the answer. Log in, search, filter. By the time you have the answer, the moment has passed.

ResalePartners has connected 110+ integrations in one platform for ten years.
With Fuse AI we take the next step: from data you collect to data that works for you. Billing becomes steering information. And that starts today with Fuse AI Chat, the first chapter of a bigger story.

Customer A · upsell opportunity
Customer C · margin ↑
Customer B · churn risk

Fuse AI Chat is already here

No more tickets.
Just ask.

Friday, 17:05. A customer calls about a discrepancy on their invoice. Normally that means: create a ticket, wait until Monday, and a customer who stays unhappy in the meantime. With Fuse AI Chat you ask the question yourself, right in the portal. A substantiated answer, in seconds. Solved before the weekend even starts.
Fuse AI Chat is the assistant that already works in your portal. A question about an invoice, subscription or customer configuration? Just ask.

  • Answers portal questions, always with substantiation
  • Connected to your knowledge base, including open and historical tickets
  • Available 24/7. Nothing to activate, nothing to install
  • Included in every plan

Examples you can already ask:
“How do I change the VAT on this invoice?”
“Why isn't this subscription listed?”
“Can I link this ticket to an existing complaint?”

Included in all plans

And this is only the beginning

Fuse AI Chat answers questions about your portal

Imagine simply being able to ask this:

  • Which customer is going to churn this month?
  • Where is my revenue leaking?
  • Which customer has the biggest upsell opportunity?

No dashboard. No export. No month-end close. Just ask and get an answer. How do we do it? You'll find out this autumn.

Which customers are at risk of churning this month?
R
AI
AI
3 customers: Customer A, Customer B and Customer C. Customer B has had no changes for 30 days.
Where do I make the most margin?
R
AI
AI
On your security bundles: 41% margin on average. Telephony lags behind at 12%.

Two worlds that are still separate

Your AI and your data still live apart.

You already use AI. For emails, quotes, summaries. ChatGPT, Claude or Copilot are simply part of the job. But your most valuable data - your billing, your customers, your margins - lives in another world. In the portal. Separate from the AI you use every day.

The adoption is there. The data is there. What's missing is the moment those two come together. That moment is closer than you think.

R
ResalePortal
read-only · your data stays yours
✦
ChatGPTClaudeCopilot

From your own tool

Which customers are at risk of leaving? Where do I make the most margin? Just ask, get an instant answer.

Secure and read-only

You retrieve insights, but nothing is changed without your confirmation. Your data stays in your own environment.

No lock-in

Your choice of AI tool, your working environment. We provide the connection, not the dependency.

Chapter two follows this autumn

What it will be?
We're not giving that away yet.

AI is changing fast - for ICT resellers, MSPs and telecom companies too. Asking questions of your own data is becoming the norm. We translate that development into the ResalePortal. Exactly what chapter two will be, we're keeping to ourselves for now. But it's coming this autumn, it builds directly on what Fuse AI Chat already does today, and it changes the way you look at your own data.
Want to be in early?

Smarter working starts here.

Frequently asked questions.

Is ResalePartners a billing platform with AI?
Yes. ResalePartners combines ten years of billing automation with Fuse AI, the AI layer in the ResalePortal. Fuse AI Chat is the first visible part of it.
What is Fuse AI?
Fuse AI is the AI layer that ResalePartners is adding to the ResalePortal step by step, so partners can ask questions about their customer and billing data in plain language.
Is Fuse AI Chat already available?
Yes. Fuse AI Chat is included in every ResalePartners plan and answers questions about invoices, subscriptions and configurations right in the portal.
Can I use AI to ask questions about my portal?
With Fuse AI Chat you can already ask questions about your portal data. ResalePartners is working on extensions that take this further. More on that this autumn.
Does Fuse AI work with ChatGPT, Copilot or Claude?
ResalePartners is bringing the ResalePortal and the AI tools partners already use closer together. More information follows this autumn.
When are the next parts of Fuse AI coming?
This autumn we take the next step. We'll announce exactly what that is later.

Ready to put your data to work?

We'd love to show you in a demo: live questions on real portal data, instant answers. No slides, no sales pitch.

Get a demo + price indication

Our project approach

Our 7 steps to success

Meet our team

Working at ResalePartners

What we offer

Discover our 110+ integrations
Streamline purchasing with InkoopControle
Microsoft Teams billing without the hassle
See how simple CDR rating is
Automate your process for KPN customers
General Terms and Conditions

Our contact details

ResalePartners
Horapark 3
6717LZ EDE

+ 31(0) 318 – 728 800
sales@resalepartners.nl

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