From order to accounting

Connecting ConnectWise with ResalePartners is so easy!

Your customers get a clear overview of all created tickets in the Portal. Customers can quickly and easily view tickets to check their status. Automatically read out hardware and (support) hours from ConnectWise. From now on, you have the information directly to hand in ResalePartners, so you can help customers faster and bill this data with ease.

ConnectWise is the world's leading software company dedicated entirely to the success of IT solution providers. We do this with our unrivalled software, services and community - which is why more IT solution providers worldwide use our platform than any other.

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What can the ConnectWise integration do?

PSA features:

Add costs from a ticket, project or support to the invoice

When costs need to be passed on to the customer after approval, ResalePartners can retrieve that information from ConnectWise and add it to the invoice to your customer. This gives you a single, uniform process and invoice for your customer.

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Show all open and closed tickets in ResalePartners

Customers can quickly and easily view tickets to check their status. They can also look back, search the results, and sort and filter by ticket number, subject, status and relevant dates such as when the ticket was created. Customers with questions about costs from, for example, a ticket can therefore look up the related communication straight away.

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