From order to accounting

Connecting Freshdesk with ResalePartners is so easy!

Integrate and connect Freshdesk and manage all tickets from within ResalePartners. Give employees and customers visibility into tickets and process and display updates. Your employees and customers get an easy overview of all created tickets in the Portal. Quickly review what is still open or recently closed, and sort and filter the results.

In Freshdesk, every customer query is turned into a ticket. By categorising and prioritising these tickets automatically, your team works together seamlessly and resolves customer issues quickly and effectively. That way you deliver the best customer service from an omnichannel system - and not from your email software.

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What can the Freshdesk integration do?

Ticketing features:

Show all open and closed tickets in ResalePartners

Customers can quickly and easily view tickets from Freshdesk to check their status. It is also possible to look back and search, sort and filter the results by ticket number, subject, status and relevant dates, such as when the ticket was created.

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