Kreuze

Optimising costs and the customer experience.

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Yvo Dolmans - Sr. Business Consultant

“We really wanted a partner who understands us and thinks along with us. Because you always have to keep a critical eye on what you do and whether it still fits.”

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Improve your customer experience and telecom costs with ResalePartners.

The background

Kreuze, the largest independent communications consultancy in the south of the country, faced a challenge. They wanted to give their customers better insight into mobile telephony costs while at the same time increasing customer satisfaction …

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The challenge

Kreuze decided to switch because an existing solution was no longer available on an independent basis. They were looking for a new solution that was easy to adopt and quick to implement. By switching to ResalePartners …

The solution

Kreuze solved the problem by switching to the independent, advanced platform from ResalePartners. With TEM they could give customers better visual insight, and customer interaction improved by offering a user-friendly portal …

The results

By making use of clear dashboards, improved customer interaction and solid support during implementation, Kreuze was able to gain better insight and run analyses for their customers. The move to TEM led to …

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Optimising telecom costs and the customer experience.

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The ResalePartners ecosystem

Connect effortlessly with more than 110+ suppliers and platforms.

The ResalePartners ecosystem is designed to support your telecom, ICT and MSP organisation in managing and optimising complex processes. With more than 110 integrated suppliers and platforms, ResalePartners offers a central hub where you can manage all your services and processes. This ecosystem combines flexibility, automation and control, so that you can work faster and more efficiently.